Deliveries

Tracking the delivery

You may track the delivery of your order by using the Tracking Number provided by the UPS courier.

You will find the Tracking Number for your order either in My Order or in the shipping confirmation e-mail.

Registered users can also check the status of their orders in My Account.

The UPS courier service delivers from Monday to Friday during office hours and you cannot pre-book delivery times. The courier will try to deliver the package for three consecutive working days, leaving a notification each time, with a UPS contact number.

Undelivered packages will be returned to our warehouse.