Deliveries

Christmas Delivery

Delivery is guaranteed by Christmas Eve for orders placed before the 14 December at 11 pm GMT with Standard Shipping.

For Switzerland and Norway only, you have time until the 17 December at 9 am GMT to receive your Christmas orders with Express Shipping.

Please note delivery may be delayed due to Customs processing. We invite you to verify the expected delivery date with the courier once we e-mail you the Tracking Number.

Tracking the delivery

You may track the delivery of your order by using the Tracking Number provided by the courier.

You will find the Tracking Number for your order either in My Order or in the shipping confirmation e-mail.

Registered users can also check the status of their orders in My Account.

The courier delivers from Monday to Friday during office hours and you cannot pre-book delivery times. The courier will try to deliver the package for two consecutive working days, leaving a notification each time.

Undelivered packages will be returned to our warehouse.